We require a valid email address, phone number and a major credit card to schedule an appointment online or over the phone.
Your credit card will not be charged at the time of your booking, however it will remain on file to be used as payment for your service if you wish to use it.
Appointment inquires are usually answered within 24 hours and during business hours only. Please leave a voicemail or send us a text with any questions regarding appointments.
For your convenience, our booking app is available to you 24/7.
You can take advantage of our waitlist feature on our scheduling app. In the event that a booked slot opens up, you will be notified immediately via email or text.
Our online waitlist is prioritized on a first-come, first-serve basis and is available to you 24/7.
Skin Devotee Facial Studio is a private facility and we can only accommodate one client at a time.
Upon arrival, please ring the bell located at the entrance or simply text us at 267-312-0929. If you arrive too early for your appointment, you may be asked to wait or come back when we're ready to see you.
If you are running late, please notify us ASAP.
If you arrive more than 10 mins late for your appointment, we will do our best to accommodate you, however your service may be cut short due to scheduling and time constraints.
At Skin Devotee, we adhere to a 48-hour cancellation policy.
We ask that you please reschedule or cancel using the Vagaroapp at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% equal to the price of your scheduled appointment.
Appointments cannot be canceled onlinewithin48 hours of the start time.
For emergencies, call or text at (267) 312-0929.
Customers with multiple and frequent cancellations will lose their online booking privileges and will require a 50% deposit for future appointments.
No-shows will be charged the full amount, and unpaid fees mean no future bookings.
All policies are subject to change.
If you wish to have someone accompany you during your service, please notify us ahead of time and we'll be happy to accommodate your request.
Services are by appointment only. We are not able to accommodate walks-in at this time.
Orders placed before 1 p.m. Eastern will be processed the same business day. Orders placed on weekends and holidays will be processed the next business day.
Delivery time of your order depends on the availability of the product, the shipping destination and shipping method chosen.
Shipping Methods we offer:
Free Economy Shipping (5-8 Business Days) is eligible on orders of $100 or more, after discounts, without accounting for any shipping and handling costs.
Orders are processed and picked up by the carrier for shipment to you within 3-5 business days upon receipt of your order. You will receive an email from us if items are on backorder or are out of stock.
Please see our Shipping Policyfor more information on shipping and delivery times.
Once you place an order you will receive an email from Skin Devotee with information and any updates about your order.