Spa Policies

We require a valid email address, phone number and a major credit card to schedule an appointment online or over the phone.

Your credit card will not be charged at the time of your booking, however it will remain on file to be used as payment for your service if you wish to use it.

Appointment inquires are usually answered within 24 hours and during business hours only. Please leave a voicemail or send us a text with any questions regarding appointments.

For your convenience, our booking app is available to you 24/7, where you can schedule and manage your appointments online.

We invite you to take advantage of the waitlist feature on our booking app. In the event that a desired time slot opens up, you will be notified immediately via email or text.

Our online waitlist is prioritized on a first-come, first-serve basis and is available to you 24/7.

Skin Devotee Facial Studio is a private facility that can accommodate one client at a time.

Upon arrival, please ring the bell located at the entrance or simply text us at 267-312-0929. If you arrive too early for your appointment, you may be asked to wait or come back when we're ready to see you.

If you are running late, please notify us ASAP.

If you arrive more than 10 mins late for your appointment, we will do our best to accommodate you, however your service may be cut short due to scheduling and time constraints.

At Skin Devotee, we adhere to a 48-hour cancellation policy.

We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% equal to the price of your scheduled service.

In case of emergencies, please contact us at (267) 312-0929 via call or text.

Please note that appointment changes cannot be made online within 48 hours of the scheduled start time. Customers who frequently cancel appointments will be required to provide a 50% deposit for future bookings.

No-shows or same-day cancellations will result in being charged the full amount, or future bookings may be denied.

All policies are subject to change.

If you wish to have someone accompany you during your service, please notify us ahead of time.

Services are by appointment only. We are not able to accommodate walks-in at this time.

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